Co-Managed IT
Co-Managed IT: your team, complemented.
Co-managed IT pairs your internal staff with Frontline’s people, processes, and platforms. We fill the gaps, after-hours coverage, enterprise tooling, and senior expertise, so your team does its best work without burning out.
Flexible, we cover exactly what you need, nothing you don’t
24/7
coverage behind your internal team
Why co-managed
Even great IT teams can’t do it all.
01
Stretched far too thin
One or two people can’t realistically cover a helpdesk, projects, security, and strategy at once. Tickets pile up, projects stall, and your best people spend the day firefighting.
02
No backup for coverage
Vacations, sick days, and after-hours emergencies leave dangerous gaps. When your one IT person is out, the whole company is exposed until they’re back.
03
Enterprise tools out of reach
RMM, EDR, SIEM, and documentation platforms are expensive and complex to run for a small team, so internal IT often goes without the tooling it actually needs.
04
Missing specialist depth
Cloud architecture, security operations, and compliance demand expertise no single generalist can keep current on. Without it, big projects get risky and slow.
What’s included
We slot in exactly where your team needs us.
Co-managed IT is modular, keep what your team does best and let Frontline cover the rest, from after-hours tickets to enterprise tooling and senior projects.
Helpdesk Overflow & After-Hours
We take the night, weekend, and overflow tickets so your internal team isn’t on call 24/7 and never falls behind on the queue.
Enterprise Tooling
Access our RMM, EDR, documentation, and automation stack, enterprise-grade platforms your team uses without the enterprise price tag.
Patch & Vulnerability Management
We run patching, monitoring, and vulnerability remediation in the background so nothing slips through while your team focuses on users.
Senior Engineering & Projects
Tap our senior engineers and project managers on demand for migrations, rollouts, and architecture your team leads or hands off entirely.
Security Operations Backing
24/7 SOC-level monitoring, threat detection, and incident response standing behind your team, the depth a small staff can rarely build alone.
vCIO & Strategic Planning
A virtual CIO partners with your IT lead on roadmaps, budgets, and standards, turning day-to-day firefighting into a real plan.
A shared model
Who does what, made clear.
Co-managed IT works because the lines are explicit. You keep ownership of what you do best; we own the coverage, tooling, and depth that are hard to staff internally.
| Function | Your internal team | Frontline co-managed |
|---|---|---|
| Day-to-day support | Leads the helpdesk | Overflow & escalation |
| After-hours & weekends | Off the clock | Full coverage |
| Tooling & automation | Uses the platform | Provides & runs it |
| Patching & monitoring | Optional | Runs in the background |
| Major projects | Leads or hands off | Leads or assists |
| Security operations | Limited capacity | 24/7 SOC backing |
| Strategy | Sets direction | vCIO partnership |
“
Our two-person IT team finally gets to sleep. Frontline takes the nights and weekends and we pull in their engineers whenever a project gets bigger than us. It’s like quietly tripling our headcount.
JT
+0
new hires needed
24/7
coverage added
1 team
one shared playbook
Get started
Give your IT team backup.
Start with a free assessment, we’ll review your team, tools, and gaps and show you exactly where co-managed support would help most. No pitch, no pressure. Call (310) 438-5929 or fill out the form.
A free team & tooling assessment
An honest review of your team, tools, and gaps, with clear recommendations either way.
Vendor-neutral expert advice
Guidance built around your business goals, not a product we’re trying to sell you.
15+ years guiding LA businesses
A local team that has steered technology decisions for 35+ small & midsize companies.
Get Co-Managed IT Support
Call (310) 438-5929 or fill out the form below to speak with an IT consultant today!
Common questions
Co-managed IT, answered.
How is co-managed different from fully managed?
Fully managed means we are your entire IT department. Co-managed means we work alongside your existing IT staff, covering the gaps. See Fully Managed IT if you have no internal team.
Will you replace our internal staff?
No, co-managed is designed to support your people, not replace them. We take the load they can’t carry alone so they can focus on the work that needs to stay in-house.
Can we choose exactly what you cover?
Yes. Co-managed is modular. Many clients start with after-hours coverage and tooling, then expand into projects, security operations, or strategy as the partnership grows.
Do we get access to your tools and documentation?
You do. Your team works inside the same RMM, documentation, and ticketing platforms we use, so everyone shares one view of the environment and one playbook.
What size team is co-managed right for?
It fits anyone from a solo IT manager who needs backup to a small department that needs enterprise tooling and specialist depth without adding headcount.