IT Services and Support Los Angeles, Our Story | Frontline, LLC

Frontline has been Managing
IT Operations for Companies in Los Angeles for over 15 Years

Founded and passionately led by CEO & CIO Shane Purcell 

Our Story

Frontline consistently ranks as one of the top IT support & services companies in the greater Los Angeles area, providing IT Support, Security, and Technology Consulting to small and mid-size businesses.


Companies reach out to us when they are looking for more efficient and reliable IT operations -- either wanting to enhance the capabilities of their in-house IT team, or to outsource IT altogether.


Frontline functions as both a key technology advisor and a savvy business consultant. We constantly look for ways to improve employee productivity and operations efficiency by leveraging information technology and processes.


We measure client success by increased business performance and profitability, not the number of workstations and servers we manage.

Our Mission

We are well aware of the benefits and advantages our services, but it is our job to help our clients see them as well. By better understanding their specific needs and how their business can best be supported, we tailor our offerings and approach to better meet those needs.

Leadership at Frontline

Shane Purcell, CIO

Shane Purcell, CEO, CIO

As CIO to our clients, Shane provides high-level technical guidance, strategic technology planning, and analytical support to senior management. He focuses on our clients' business process and identifies the practical implications of new technologies.

Matt Minkin, COO

Matt Minkin, COO

As the COO at Frontline, Matt is involved with all aspects of the company with a focus on operational effeciency and business performance.  From Marketing and Sales to Finance and Recuiting, Business Strategy and Technology, he's focused on Frontline's employees, its clients, and the future.

‚Äč

Ira Karaba, Service Delivery

Ira Karaba , VP Service Delivery

Ira leads our technical help desk support team to provide excellent customer service and resolve all technical issues for our clients. His problem-solving attitude and ability to motivate his team have resulted in high quality IT support and unmatched client satisfaction.

Our Culture

Frontline's office at Toluca Lake Tennis Club

Frontline's offices at the historic Toluca Lake Tennis Club

Companies reach out to us when they are looking for more efficient and reliable IT operations -- either wanting to enhance the capabilities of their in-house IT team, or to outsource IT altogether. For most of our clients, Frontline manages their entire IT operations, and for other clients we manage only certain critical functions like support helpdesk, workstations & servers, network, security, backup & disaster recovery, cloud services, and critical business applications. And, since we offer an enterprise-level IT service, our clients benefit by not having to hire costly staff to get corporate level IT.

Areas Served

IT Support for Greater Los Angeles including Agoura Hills, Arcadia, Brentwood, Burbank, Calabasas, Canoga Park, Carson, Chatsworth, Culver City, Downtown, El Monte, El Segundo, Encino, Glendale, Granada Hills, Hawthorne, Hollywood, Manhattan Beach, Mid-Wilshire, North Hollywood, Northridge, Pasadena, Pomona, Reseda, San Fernando, Santa Clarita, Santa Monica, Sherman Oaks, Studio City, Sylmar, Tarzana, Torrance, Universal City, Van Nuys, Westwood, Woodland Hills.

Recognized and Verified

D&B Verified
Microsoft partner
BBB Rating
San Fernando Valley chamber
LA Chamber of Commerce
it solutions juniper networks

Online Reviews

Lets Talk

Sometimes the quickest way to get things done is pick up the phone. Call us at 310.400.6996. Or, if you prefer, leave a message below

>