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November 5, 2019

5 Reasons to choose Frontline as your technology support partner

Small businesses face many challenges when it comes to technological innovation, but they also can’t afford to let themselves get left behind. In an era of constant change and disruption, it’s only getting more difficult for smaller organizations, with their limited budgets and lack of specialized in-house IT expertise, to keep up. That’s why outsourcing some of your IT needs to a technology partner can boost business growth and profitability.

Frontline doesn’t just offer technological advice — we provide real and tangible business results, which have a direct impact on your bottom line. We provide IT solutions and support for your entire technology infrastructure, no matter how far you are on your journey to the cloud. Our services include server, network, computer, software, and cloud support to ensure your critical business technology stays up and running 24/7.

#1. Industry-specific experience

Enterprise technology is more complex than ever before, which brings a whole lot of confusion to ill-equipped in-house IT departments. On top of that is the fact there’s no such thing as a one-size-fits-all solution for every organization in every sector. Different industries face a varying range of challenges: healthcare systems must be HIPAA-compliant. Law firms need cutting-edge encryption and eDiscovery. Industry and manufacturing sectors need effective health and safety and predictive maintenance systems. The list goes on.

Frontline provides IT support and solutions tailored to the unique needs of your industry. We have worked with companies from a wide range of sectors for more than a decade, so you can trust that we have the experience and expertise to serve your needs.

#2. Prompt customer support

With the cost of unscheduled downtime running into thousands of dollars per hour, no business can afford to be offline for a long time. When a critical system encounters a problem, there’s no telling how long it will take to resolve or how much it will cost if you’re relying on break/fix support. To minimize the effects of disruption, businesses need support contracts that promise a maximum response time and provide proactive support to prevent common problems from happening in the first place.

Frontline provides proactive IT support with 24/7 coverage and fast response times. If we identify a potential threat, we’ll promptly fix the issue before it becomes a problem. When you partner with us, you’ll have the peace of mind that your most crucial business technology is in the most capable hands.

#3. Expert technology guidance

Technology expertise is highly sought after, and there are hundreds of thousands of unfilled positions in the United States alone, particularly in crucial areas like information security. Even when the necessary talent is available, the six-figure salaries of chief information officers (CIOs) and other executive-level IT staff are beyond what most small businesses can afford. Fortunately, there’s rarely any need for most small businesses to have a fully staffed IT department.

When you partner with Frontline, you have access to a team of IT specialists so you’re covered on all aspects of technology. We also provide expert technology guidance on demand so you can keep control over costs.

#4. 24/7 availability

Cloud computing is the way of the future. It’s a form of distributed computing where businesses effectively rent their computing resources and scale them back and forth with demand. Today, it’s possible to run entire virtual desktops in the cloud and access them through nothing but a web browser. Because major public cloud providers like Amazon, Google, and Microsoft have multiple redundancies and cutting-edge data centers, they can keep their services running all the time to ensure 24/7 availability of computing resources to their users.

Frontline can help you easily migrate to the cloud to take advantage of 24/7 service availability so you can share or edit files, read emails, access your technology, and more, whenever and wherever you are.

#5. Monitored cybersecurity

Last, but certainly not least, cybersecurity is the most important factor of all when implementing any new technology. All systems must be secure by design and protected by multiple layers of administrative and security controls. This includes regular risk and threat assessments, firewalls, intrusion detection and prevention (IDS/IPS), anti-malware, data loss prevention (DLP), encryption, and multifactor authentication (MFA). It’s also important to have an external layer of protection that safeguards your network around the clock every day of the year.

You get all of that protection and more when you sign up with Frontline. We provide proactive, 24/7 monitoring to protect your business from cyberthreats.

Are you ready to take advantage of Frontline’s managed IT services to fuel business growth? Call us today to schedule your first consultation. We serve small- and medium-sized businesses in Los Angeles and nearby areas.

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